FieldGateway provides real-time visibility into status of service calls, job status and field technician performance tracking.
Mobile app: FieldGateway
Developer: FieldConnect
Available on: Web-enabled devices
FieldGateway is a management portal in the cloudallowing field managers and back-office staff full web-enabled planning and scheduling as well as instant access to job status and field technician performance tracking. Easiest integration with businesses that deploy a field services team using Microsoft Dynamics ERP, Sage 300 (Timberline), or Viewpoint CS. Markets include HVAC in the construction, property management, plumbing and electrical trades.
App features:
- Direct connection to user's ERP system
- Real-time visibility into status of service calls
- Field technician performance and revenue generation reporting
- Reduces the time between work done and work billed
- Built on HTML 5.0
- Operates while off-line
- Device-agnostic architecture
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